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Mr. Ahmad Shafiqe

Head of IT Department

ahmad.shafiqe@iac.edu.pk

Information Technology Department

The IT Department at Institute for Art & Culture (IAC) is dedicated to providing reliable, efficient, and innovative technology solutions across the university. Our team is responsible for supporting faculty, staff, and students by resolving IT-related issues and ensuring smooth digital operations. We play a vital role in maintaining the university’s IT infrastructure, enhancing system performance, and enabling a modern digital learning environment. Through continuous support, maintenance, and innovation, we ensure that all academic and administrative activities at IAC run seamlessly.

Our Services Contact Us

Our IT Services

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Computer / Laptop Troubleshooting
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Internet & WiFi Support
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Software Installation
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Email Issues
🌐🛠️
Network Management
🖥️💾
Server Management
🖨️
Printer Issues
🔒💾
Data Backup & Security

Need Help? Contact Support

Our IT Help Desk is here to assist you. Report issues or get guidance anytime.

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Report an Issue
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Email Us

support@university.edu

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Call Us

+92 300 1234567

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Office Hours

Mon - Fri: 9:00 AM - 5:00 PM

Projects Managed by IT Department

Our department efficiently handles various projects ensuring smooth operations across the university.

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ERP System

Managing all university operations in one centralized system.

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IAC Ticketing System

Streamlined ticket management for all requests and queries.

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IT Inventory System

Efficient tracking and management of IT assets and inventory.

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ERP Website Project

Official ERP website development and management.

Meet Our IT Team

Our skilled professionals ensure smooth IT operations across the university.

Ahmad Shafiqe

IT Manager

ahmad.shafiqe@iac.edu.pk

Muhammad Ahmad Anjum

System Administrator

ahmad.anjum@iac.edu.pk

Muhammad Asad

Website Developer

asad.akmal@iac.edu.pk

Frequently Asked Questions

Here are answers to the most common IT issues reported by our users.

You can reset your email password by visiting the IT self-service portal or contacting the IT help desk.

For domain password reset, please contact IT support directly or use the domain password reset portal if available.

Check your network cable or Wi-Fi connection. Restart your router. If the issue persists, contact IT support.

Make sure the printer is powered on and connected. Restart the printer. Check for pending print jobs. Contact IT if the issue continues.

Restart your device. Check power connections and network settings. If problem persists, submit a ticket or contact IT support.

Clear your browser cache, try a different browser, or contact IT support with portal details.

Submit a request through the IT ticketing system specifying the changes needed. The web team will review and implement them.

Contact IT Department

Reach out to us for support, queries or assistance.

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Location

Floor: LG

Admin Block

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Extension

Ext: 114 & 115

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Email

it.support@iac.edu.pk